Susan Anne Epstein

850-644-9770 (wk)

sepstein@admin.fsu.edu

EDUCATION

Master of Science in Library and Information Studies (1993)

Special emphasis: Information Technology

The Florida State University, Tallahassee, FL

Bachelor of Arts, Spanish; Latin American Studies major (1981)

Bachelor of Science, Family and Community Development (1981, cum laude)

University of Maryland, College Park, MD

Spanish/Community Development Semester Abroad (Spring 1980)

Internships at Accion Comunal and Centro Colombo-Americano

Universidad de los Andes, Bogota, Colombia

KNOWLEDGE/SKILLS

Communication/Instruction: Conceptualize and produce user guides, computer search interfaces, workshops, newsletters, flyers, grant proposals, articles and reports -- content, design, presentation, writing and/or editing

Computer Hardware / Software: PC, Macintosh, CD-ROM / Word, PowerPoint, Excel, Lotus 1-2-3, Access, dBase, InMagic, PageMaker, Windows, MS-DOS, BASIC, HTML

Internet Tools / Online Search Systems: Browsers, Search engines, Mailing lists, Gophers, etc. / DIALOG, Lexis-Nexis, various public access catalogs

Languages: Written and spoken Spanish (fluent), French and Catalan (conversant)

PROFESSIONAL EXPERIENCE

Librarian. The Career Center; The Florida State University; Tallahassee, FL (April 1994-Present). Administer technical and informational services of The Career Center Library, including collection development, cataloguing resources, and database management. Provide bibliographic instruction, computer training, and reference services for clients, staff and faculty. Train and supervise work-study students and graduate assistants in their accomplishment of library tasks. Coordinated database development process for new version of library’s electronic public access catalog. Designed current layout of library based on resources and client needs. Promoted from Instructor Librarian to Assistant University Librarian (1996), and to Associate University Librarian (2001).

Summer Institutes/ESOL Program Specialist. Leon County Schools; Tallahassee, FL

(March 1991-April 1994). Planned and implemented institutes and workshops for public school teachers and administrators through the Staff Development office. Managed annual budget of approximately $100,000, with responsibility for all purchasing and amendment decisions. Developed and maintained databases of Staff Development book/video collection and teachers required to complete state-mandated training sessions.

Information Specialist. Educational Services Program, The Florida State University; Tallahassee, FL (November 1993-March 1994). Provided reference services for the Tech Prep Clearinghouse, including ERIC and clearinghouse database searches.

Training Coordinator/Program Specialist. Academy for Educational Development; Washington, DC (August 1988-September 1990). Monitored scholarship programs of 300 foreign university students, including internship, seminar and travel logistics, academic advising and problem resolution. Created quarterly participant newsletter, coordinated monthly information mailing, and planned annual calendar of campus visits and special events.

Employment Counselor/Adult Education Instructor. Latin American Youth Center; Washington, DC (November 1986-August 1988). Developed and taught "World of Work" curriculum, maintained participant records and planned orientations and special events. Prepared and taught multi-level English as a Second Language classes and tutored 40 Hispanic adults per year for the GED exam in Spanish.

Teacher of English as a Foreign Language. Centro de Idiomas Langages; Barcelona, Spain

(October 1985-June 1986). Planned and conducted seven English classes for professionals at beginning through advanced levels, developed varied teaching and testing materials.

High School Spanish Teacher. Calvert Hall College; Towson, MD

(November 1982-June 1985). Planned and taught six classes per year at freshman through senior levels. Created learning and testing materials, managed homeroom, and chaperoned student activities.

Youth Advocate/Newsletter Editor. Jones Falls Community Corporation; Baltimore, MD

(April-November 1982). Counseled youth and facilitated small-group projects. Designed, edited, and promoted community newsletter with 3000+ circulation.

PRESENTATIONS / PUBLICATIONS

Epstein, S., & Kinsley, K. (2004). The career resource library: Development and management issues. In J. Sampson, R. Reardon, G. Peterson, & J. Lenz, Career counseling and services: A cognitive information processing approach. Pacific Grove, CA: Wadsworth-Brooks/Cole.

"Managing and accessing resources with career key." Concurrent session at Delivering Value Through People, Processes and Technology 2003: A NACE Forum on Management and Technology. Chicago, IL (May 2003)

“The internet job search” The Florida State University; (February 1996-Present; 2-4 sessions per semester)

“Resume writing” The Florida State University (September 1995-Present; 1-2 sessions per semester)

“Researching employers” The Florida State University; (September 1996-2000; 2 sessions per year)

“How to Catalog with Career Key: A Tool for Finding and Managing Career Resources” Workforce Oklahoma Training Institute (November 1999)

Sampson, J., Reardon, R., Reed, C., Rudd, E., Lumsden, J., Epstein, S., Folsom, B., Herbert, S., Johnson, S., Simmons, A., O’Dell, J., Rush, D., Wright, L., Lenz, J., Peterson, G., and Greeno, B. (1998) “A differential feature-cost analysis of twenty-one computer-assisted career guidance systems (technical report No. 10). (8^th Edition).

“Preparing now for tomorrow’s job” The Florida State University--Panama Canal Branch (March 1998)

Epstein, S. (1997) “Job searching on the internet – an instructional approach” Journal of Career Planning and Employment 57 (4), 38-40

“La organizacion de recursos ocupacionales: sistemas de computadora” Universidad de Costa Rica (May 1997)

“El funcionamiento de la biblioteca del centro de carreras” Universidad de Costa Rica (May 1995)

PROFESSIONAL ASSOCIATIONS

Board Member, North Florida Library Association (1999-Present)

Meet & Eat Workshop Coordinator, North Florida Library Association (1996-Present)

Member, Special Libraries Association (SLA) -- Business and Finance / Solo Librarians Divisions (1995-Present)

Regional Representative, SLA Florida Caribbean Chapter (1995-Present)

Board Member, SLA Florida Caribbean Chapter (1996-1999)

Member, North Florida Library Association (1994-Present)

Member, American Libraries Association/Library and Information Technology Association (1994-1996)

UNIVERSITY SERVICE

Member, Florida State University Libraries Council (2001-Present)

Member, The Career Center Web Site Committee (1999-Present)

Travel Coordinator, Beyond Borders UCR Planning Committee (1998-Present)

Member, The Career Center Publications and Promotions Committee (1996-Present)

Member, Beyond Borders UCR Planning Committee (1996-Present)

Chair, The Career Center Library Committee (1995-Present)

Exchange Faculty Librarian, Student Affairs Linking Student Affairs-SALSA (1995; 1997)

Member, The Career Center Technology and Equipment Committee (1995-1999)

Member, The Career Center Employer Relations Committee (1995-1996)

Member, FSU Division of Student Affairs Computer/Technology Committee (1994-1995)

Member, FSU University Center Committee (1994-1995)

Chair, The Career Center Furnishing/Moving Committee (1994-1995)

Member, The Career Center Signage Committee (1994-1995)